In celebration of the New Year, our offices will close at 6:00 p.m. Eastern on Wednesday, December 31st, and will resume standard operating hours on Friday, January 2nd. During this closure, patients and providers are welcome to utilize our website and phone system for services and inquiries. Happy New Year!

Contact Us

If you are a patient participating in the We Care® Patient Payment Program, our compassionate and understanding Financial Advocates are available to answer your questions and provide you with the support you need.

We are not a credit card company or a collection agency. Medfinancial understands what patients are going through when they need to fund medical necessities and emergencies.

97%
Customer satisfaction rating

We Are Here to Help

  • Mail Payments Medfinancial
    DEPT #888183
    Knoxville, TN
    37995-8183
  • Correspondence / Documents Medfinancial
    P.O. Box 32489
    Knoxville, TN
    37930-2489
  • Call or Fax 855-PAY-MEDX
    (855-729-6339)
    Fax: 865-692-6368

  • Hours of Operation Monday - Friday
    8:00 a.m. - 6:00pm EST